User:
will
Date: 5/19/2008 12:30 pm
Views: 144
Rating: 0
May 12, 2008
To the staff:
A few weeks ago, I called your business after finding your website on the internet. My son and his fiance had planned a small Vegas wedding at the Tropicana for Sunday, April 27th and I made this call only a week ahead of that date. Somehow, they had neglected to remember to order a cake! Kids! I was connected to a lady those name I believe is Elia.
Keep in mind that I was looking for a small but traditional cake for a wedding with a budget. What was so amazing was that I was treated as though I was ordering an expensive cake and every attention was given to detail. She was extremely pleasant and we were able to place an order for the 'Bride on a Budget' cake- 'Black Tie' and a small plate of cookies. I could not have asked for someone who was more congenial and helpful.
I thought that perhaps a 'budget' cake would be rather ordinary. However, to my and everyone else's surprise, the cake was a petite treasure that far exceeded our expectations! Not only was it delightful to look at but the cake itself was delicious! As for the cookies... I only wish that we had ordered more!
In this day and age, it is remarkable that a business such as yours, still takes the time and effort to produce a quality product and in such a friendly and considerate manner for customers who are not spending a significant amount of money. It was truly appreciated and we wanted you to know that.
Continued success with your business!
Thank you,
Nancy